Discover the effects of Covid-19 and what the future normal looks like for consumers and the industries that serve them.
The path towards global digitalization, complemented by the stay-at-home economy, was inevitable. Covid-19 and lockdown measures accelerated the process.
Many companies and their consumers forged a new relationship, one based on necessity and serving each others current needs.
The need for companies to reorganize to meet current conditions is a top priority and must be set up to be future-proof.
The adoption of virtual services moved from novelty to necessity – this is most noticeable in the facilitation of human connection across industries.
The home is the true center of consumer’s lives. They will favor business models that take that into consideration and meet them there seamlessly.
The world has changed and these industries are finding new ways to serve new long-term consumer needs.