Business pivots that shaped the new normal.
We take a deep look at business moves that shaped the new normal.
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A few of the top global companies gaining insights from this report
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What is it for?
Get new ideas from all over the world that can help you respond and adapt to new consumer needs.
Benefits:
- Discover how you can rapidly adapt your business to meet shifting customer demands.
- Read about how companies are leveraging new technologies in novel ways.
- Find that companies from all industries are required to pivot in order to stay relevant.
What you can expect.
Key learnings.
Digitalisation was accelerated.
The path towards global digitalisation, complemented by the stay-at-home economy, was pushed forward.
New consumer relationship.
Many companies and their consumers forged a new relationship, one based on new societal forces.
Change is needed now for tomorrow.
The need for companies to reorganise to meet current conditions is a top priority and must be set up to be future-proof.
Virtual is reality.
The adoption of virtual services moved from novelty to necessity – this is most noticeable in the facilitation of human connection across industries.
Business pivots that shaped the new normal.
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